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Information regarding the coronavirus (COVID 19)

New visiting arrangements from 3 August

We are being very careful about opening up visiting because we want to protect patients and visitors whilst the virus is still in our communities. However we know how difficult it is not being able to visit and the benefits it brings to patients and loved ones.

So from 3rd August many of our patients will be allowed one nominated visitor to visit each day for up to an hour. Due to infection control precautions some patients or areas will not be able to have visitors and those patients will be informed of this. Please check with the person you want to visit before you make any plans to visit.If you are the nominated visitor you will need to follow the guidance below:

  • You need to notify the ward that you are the nominated visitor before you visit for the first time.
  • You must be the only visitor unless there are exceptional circumstances agreed with the ward in advance. For example if a patient is receiving end of life care, has a carer, is giving birth, is in critical care or in the neonatal unit. Covid-19 positive patients who are receiving end of life care will also continue to be allowed visits.
  • You must wear a face covering at all times and wash your hands on entry and exit to the ward/unit. Please ensure you follow the signage about social distancing.
  • Visits must be limited to one visit per day, for a maximum duration of one hour.
  • You must not have Covid-19 symptoms (symptoms of a high temperature, loss of taste and/or smell, a cough and new shortness of breath).
  • You should not visit if you are in self-isolation (e.g. after being in contact with a Covid-19 positive person, being contacted by Track and Trace or after visiting a country identified as requiring 14 days quarantine as per national guidance).
  • Visiting is not advised if you are ‘shielding’, but you may discuss with the nurse in charge over the phone.
  • Visitors should not congregate in communal areas.

Information about Outpatients

The situation with COVID19 is constantly changing but at this present time we are classing outpatient appointments and procedures as ‘essential contact’ which means all our services are running as normal and patients should attend as planned. This includes patients who are over 70 or in at risk groups unless you have been advised otherwise.

We DO NOT want you to attend if you:

are experiencing any of the symptoms of COVID 19 - new persistent cough or fever/high temperature

• have been in close contact with someone who is experiencing symptoms of COVID 19

• are currently self-isolating

• have cold or flu like symptoms generally

How you can help us limit the spread of COVID-19

Before entering and whilst in the hospital environment please take every opportunity to wash your hands or use hand sanitiser.

• Unless you need assistance please come to your appointment alone if at all possible.

In the next few weeks it is highly likely we will have to change the current position for both outpatients and operations. We are looking at doing more appointments by phone or other technology where appropriate and possible.

Our clinicians are reviewing patients who are due to attend for future appointments and assessing if the benefit of the appointment is outweighed by the risk to the patient. Once we have this information we will decide what appointments will be cancelled, changed to be a telephone appointment or go ahead.

We will provide further information to patients once we know this so there is no need to call us.


Accessibility guides for our hospitals

We have partnered with DisabledGo to create accessibility guides to our hospitals. Find them below:



Additional Information

Finding us

You can find directions and maps to our hospital locations here:


Why wait for an operator?

Our new telephone system connects you straight to the ward or department you need.

Simply call:
0114 226 9696
and then state the name of the ward or department when prompted.


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