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Achieving high standards for cleanliness, the hospital environment, quality of food and privacy, dignity and wellbeing

Patient Led Assessments of the Care Environment (PLACE)

Patient inspectors give Sheffield Hospitals top marks for cleanliness, dignity and food standards

Sheffield Teaching Hospitals has received praise for ward cleanliness, respecting patient's dignity and the quality of food from staff, the public and patients who performed assessments to ensure high standards are met.

The Patient Led-Assessment of the Care Environment (PLACE) give the public, staff and patients the opportunity to be inspectors in a bid to drive improvements in care settings. The self-assessments focus on the environment in which care is provided, as well as supporting non-clinical services such as cleanliness, food, hydration, and the extent to which the provision of care with privacy and dignity is supported.

The inspectors looked at four key areas which were scored out of 100%.The Northern General, Royal Hallamshire (which includes the Jessop Wing) and Weston Park Hospitals and Beech Hill Intermediate Care Unit all scored over 98% for cleanliness, over 92% for Privacy, Dignity and Wellbeing, over 90% for Condition, Appearance & Maintenance and ranged from 89% - 93% for food.

Hilary Chapman, Chief Nurse at Sheffield Teaching Hospitals NHS Foundation Trust, said:
“Our staff work extremely hard to deliver good standards in all areas of care and it is very pleasing to see our own patients and staff have rated us so highly in things that really matter. Through partnership working between teams across the Trust we strive to give patients an all-round positive experience. For instance, our domestic staff, including dedicated rapid-response and deep clean teams, work in partnership with ward staff and infection control specialists to enhance cleaning standards to prevent infections. This has resulted in us once again seeing a reduction in Cdifficile cases in 2013/14, bringing us to an all-time low. Ward refurbishments and facility upgrades, including a recent £7+ million catering infrastructure investment, have also improved environmental standards and we continue to provide good nutrition and hydration, with a greater choice of food for our patients. Whilst we have posted an excellent set of results we will continue to make every effort to sustain and improve our scores, wherever possible, to deliver our key objective to provide high quality services for our patients.”


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