Every quarter the Trust develop a robust report to review the experience of our patients.
Information is gathered from all forms of feedback, patient experience activity and complaints, and brought together to demonstrate areas where we are doing very well and areas which need improvements.
Where the report highlights areas for improvement, a project is established to ensure issues or failings are addressed effectively and efficiently to ensure the Trust is continually improving. These projects are then reviewed in follow-up reports.
The Patient Experience Report is a public document. Each report can be reviewed by clinking on the report date. Reports are also discussed at the Patient Experience Committee, Board meetings and Governors forums to ensure information is reported to the highest level.
Reports
- April - June 2018
- Jan - March 2018
- Oct - Dec 2017
- July-Sept 2017
- April-June 2017
- Jan-March 2017
- Oct-Dec 2016
- July - Sept 2016
- April - June 2016
- Jan - March 2016
- Oct - Dec 2015
- July - Sept 2015
- April - June 2015
- Jan - March 2015
- Oct - Dec 2014
- July - Sept 2014
- April 2014 - June 2014
- January - March 2014
- Oct - Dec 2013
- July - Sept 2013
- April - June 2013
- January - March 2013
- Oct - Dec 2012
- July - Sept 2012
- April - Jun 2012
- Jan - March 2012
- July - Sept 2011
- April - June 2011