Friends and Family Test (FFT)
At Sheffield Teaching Hospitals we want to ensure that you have the best possible experience. Patients, carers, friends and family are welcome to leave feedback at any point. Your feedback will help us to improve our hospital services and celebrate our successes with those members of staff who looked after you.
One way to give feedback is through the Friends and Family Test (FFT).
The NHS Friends and Family Test (FFT) was created to help services understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving care or treatment.
The FFT is used by most NHS services including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.