Some of our services have changed due to COVID-19. Click here for details

Information regarding the coronavirus (COVID 19)

Information about Outpatients

In line with national guidance we are supporting social distancing wherever possible. We are therefore reviewing all of our outpatient appointments – so if you have an appointment, you will be contacted to let you know if it will be going ahead or if we can conduct your appointment by phone or video conference.

How you can help us limit the spread of COVID-19

Before entering and whilst in the hospital environment please take every opportunity to wash your hands or use hand sanitiser.

• Unless you need assistance please come to your appointment alone.

We will take good care of you

These pages contain information about what you can expect as an inpatient or outpatient and also information about the patient services team who can offer you on-the-spot help, advice or support. 

There is also information on how to find our hospitals and some of the facilities available for our patients and their visitors, such as Chaplaincy, Hospital Radio and visiting times.

You can also find about Patient and Public Involvement and the results of the patient survey.

We recognise that sometimes things don't go as well as we would expect - and when this is your experience, we need to know. Find out more through these pages.

If you want to know more about the clinical services we offer, please visit the services section of this site.

We have committed to giving you the a high quailty service for more. For information our our Commitment to Customer Care please click here and read how we aim to develop a set of core and supporting standards to ensure all our visitors receive a first class service.


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Outpatient Guides


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Inpatient Guides




Additional Information

Why wait for an operator?

Our new telephone system connects you straight to the ward or department you need.

Simply call:
0114 226 9696
and then state the name of the ward or department when prompted.

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