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7 May 2020

Sheffield mother commends cleaner as ‘saviour’ following complicated birth

Alice Turton, 29, has commended the exceptional care and compassion she received from a member of the domestic team after giving birth at the Jessop Wing in Sheffield.

Ally was admitted to hospital nearly six weeks early for an emergency caesarean after developing preeclampsia and cholestasis during her pregnancy. These complications meant that she and her new baby, Sylvie Grace, spent a total of 23 days on the neonatal and transitional care ward at the Jessop Wing hospital.

She said “There’s no denying that having a baby is an extremely happy time, but it can also be really emotional, exhausting and isolating, even more so when your experience isn’t what you expected it to be and your baby is born with complex needs.”

Sylvie required specialist care following birth through oxygen and tube feeding until she was ready to leave.

“I imagine this care would’ve cost thousands of pounds and it’s scary to think that if the NHS didn’t exist, I would have had to pay for this myself, somehow.”

During her time on the ward Ally was particularly appreciative of NHS worker, Marie Davis, who is a member of the Domestic Services team.

“Irrespective of status or role, she brightened up some of my toughest days. She asked how I was, she showed an interest in me and my daughter and our well-being. She checked if I was eating, sleeping and respected the fact that when I had endured a tough night with my daughter and had had no sleep, that I wanted to be left alone.”

Ally commended Marie as helping her survive those difficult few weeks through her compassion and personable care.

“Marie was my saviour during our stay on the transitional care ward. She didn’t have to, but she checked in every time Sylvie was weighed and genuinely showed hope and confidence when it was hard to have faith. She also told me about herself as a mum and a wife and shared her own challenges and experiences which reassured me that I wasn’t alone.”

“This was a really scary time for me, my partner and our families and so I just want to show my appreciation and recognition for the NHS, all the amazing staff and especially this lady called Marie.”

Ally was able to thank Marie and before being discharged on the 5th of February.

“It just goes to show that it doesn’t matter what position you are in, everyone who works for the NHS is needed.”

Assistant Domestic Services Manager, Karen Pryor, said “This is a really inspirational story and we are so proud of Marie and the all of the facilities team who work extremely hard for all our patients.”


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