Patients praise care received in Sheffield's Hospitals
Over 95% of hospital inpatients in Sheffield’s adult hospitals rated their care as excellent, very good or good in the 2011 National inpatient survey.
The survey results which have been published this week by the Care Quality Commission were taken from surveys given to over 70,000 patients in 161 trusts in England.
816 patients at Sheffield Teaching Hospitals were sent a survey.
The trust which runs Sheffield’s five adult hospitals as well as community health services scored within the top 20% of trusts in a number of questions. Some of these question areas included:
- The time taken for help to arrive after pressing the call button
- The amount of privacy given during examination/treatment
- The amount of emotional support given during their stay
One patient who agrees with these results is Morris Worth aged 67 from Olive Grove in Sheffield. Morris who is currently an inpatient at the Royal Hallamshire Hospital commented on the care he has received and said:
“The care I have received has been excellent, the staff have been so caring and have kept me well informed throughout my stay here.”
Morris who used to work as a steel erector was admitted to the hospital after suffering a stroke five weeks ago. He went on to say:
“Nothing is ever too much trouble for the staff, even on such a busy ward.”
The survey also highlighted some areas that patients would like to see further improvements in including:
Improving the quality of information sent in letters between hospitals and family doctors so that they are written in a way that patients can understand
Being able to have a choice of admission dates for their treatment.
Hilary Chapman, Chief Nurse and Chief Operating Officer at Sheffield Teaching Hospitals NHS Foundation Trust said:
“Our staff work extremely hard on a daily basis to deliver the best possible care and the survey results are testament to this dedication. However we are never complacent and will be exploring where we can make further improvements based on the survey responses.”