About People Who Use Our Services
| Age Group | Inpatients or Day Cases | Outpatients | Accident and Emergency | % of Sheffield population (over 15 yrs) |
| 16 -24 | 9.19% | 10.59% | 20.19% | 20.26% |
| 25 - 49 | 29.46% | 33.89% | 37.76% | 41.76% |
| 50 – 59 females & 50 – 64 males | 15.31% | 16.02% | 13.70% | 16.03% |
| 60+ females & 64+ males | 46.04% | 39.50% | 28.35% | 21.94% |
The Ethnic Background of people who use our services
We collect information about the ethnicity of people who use our services. We have this information for 80 to 85% of inpatients and outpatients and 65-70% of people who visit Accident and Emergency services.
People who have a Disability who use our services
Some information is known about specific disabilities people who use our services may have. For example patients who have a learning disability, sight or hearing impairment. We have this information for a total of 6427 patients.
People who use our Pregnancy and Maternity services
We know how many people who use our pregnancy and maternity services, but we do not have information about the numbers of people who are pregnant who use our services outside of the maternity services area.
The religion of people who use our service
We collect information about the Religion of people who use Trust services but people are not always asked for this information.
The percentage of Women and Men who use our services
We collect information about how many men and how many women access our services so we know this for all patients.
Sexual Orientation of people who use our services
We do not regularly collect information about the sexual orientation of people who use our services. For some services it may be important that this information is known to make sure that people are getting equal access to services so this in an area we will look into in the future.
Gender Reassignment
The number of people in this protected group using our services is very small and we do not intend to publish information about the numbers of people in this group. From time to time we receive complaints from people because they believe that they have received a poor standard of service linked to gender reassignment. We have made some changes to the way that we support people in this group as a result of the information received from complaints.
Marriage & Civil Partnership
This information is collected for all people who use our services and is recorded for approximately 90 -97% of people.
Other Information About People Who Use Our Services
Health services collect information which can help to decide if people have equal access to services and if their experiences of services are positive. Information is also used to plan how to improve the quality of services. Other information which is important is information about people who are involved in the work of the Trust for example Trust Governors and Trust Members
The blue links below will take you to relevant reports and more detailed information.
Trust Members
More information about Trust membership can be found by following this link http://www.sth.nhs.uk/members/become-a-member.
Information about the Age, Ethnicity and Sex of members can be found in the Trust Annual Equality and Human Rights Report.
Trust Governors
More information about Trust Governors and be found by following this link http://www.sth.nhs.uk/members/meet-the-governors
Care Quality Commission Reports
The Care Quality Commission expects NHS organisations to take account of Equality and Human Rights in all that they do. The Care Quality Commission expects hospitals to consider the evidence they have to support this and when they inspect hospitals and care services this is one of the areas they will look at. The Trust is currently meeting all of the care Quality Commission Standards; please see the link below for inspection information. http://www.cqc.org.uk/directory/rhqng
Complaints and Compliments
We keep information about complaints one of the areas we keep information about is how many complaints were related to discrimination. Last time a full annual report was completed there were no complaints based on discrimination.
Feedback from Surveys
Adult Inpatient Survey 2010 - follow the link below and see page – 18 of the Sheffield Teaching Hospitals Report for Gender, Age and Ethnicity of Patients providing feedback http://www.nhssurveys.org/surveys/561
Maternity Survey 2010
Please follow the link below and see page – 10 for Age and Ethnicity of Patients providing feedback http://www.nhssurveys.org/surveys/575
Outpatient Survey 2009
Please follow the link below and see page – 13 of the Sheffield Teaching Hospitals Report for Gender, Age and Ethnicity of Patients providing feedback http://www.nhssurveys.org/surveys/576
Quality Improvement Priorities
All Foundation Trusts identify Quality Improvement Priorities. When looking at where to prioritise quality improvements equality is one of the factors which are considered. The Trust plans for improvements in 2011/12 included a focus on Age by focusing on improving the care received by older people using Trust services.
More information can be found from p.20 of the Trust Annual Report http://www.sth.nhs.uk/about-us/official-publications/annual-report-and-accounts
Annual Report
The Trusts main Annual Report also contains information about the Trusts work on Equality and Human Rights this can be found from p.62 of this report http://www.sth.nhs.uk/about-us/official-publications/annual-report-and-accounts
